DMS Connect 2020

Kick off 2020 with a trip abroad by attending DMS Connect


The pioneers of destination consulting down under, DMS Destination Marketing Services will deliver captivating door prizes at their flagship showcase DMS Connect. Qualified attendees will be in the running to embark on enlightened trips to Tahiti, Sri Lanka, North America, Bali, Fiji and Hawaii.

Airline partners for the 20th anniversary edition of Connect, include Air Zealand, Air Tahiti Nui and Sri Lankan Airlines. The Sydney showcase will be held at the iconic Sydney Opera House in the new Yallumundi Rooms where travel professionals will have the opportunity to meet with the likes of Abu Dhabi Convention & Exhibition Bureau, Millennium Hotels & Resorts, Four Seasons Hotels & Resorts, Belmond, Visit Monaco, Robertson Lodges, Marina Bay Sands Singapore, Korea Tourism Organization and Los Angeles Tourism & Convention Board.

DMS’ ground operators will attend in full force at all three shows; the latest to join the line up include, Key Events (a Host Global partner) from San Francisco and DestinAlp from Switzerland. The world is again being served up on a silver platter to events and leisure practitioners with reliable suppliers specialising in both MICE and high-end leisure program design at DMS Connect.

 Full exhibitor lists:

DMS Connect 2020:

Monday 24 February: Auckland (The Maritime Room)

Tuesday 25 February: Melbourne (Aerial)

Thursday 27 February: Sydney (Sydney Opera House)

Enquiries: Thea Mendes – +61 2 9368 1811.

Wuhan Coronavirus Update


In light of the recent increasing cases of novel Wuhan Coronavirus Pneumonia, we wanted to take this opportunity to update you on the situation and how it’s impacting our operations.

  • Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases.
  •  The novel coronavirus (named 2019-NCoV) has caused cases of severe pneumonia in China and few cases have been exported to other cities and countries.
  • Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties.
  • The World Health Organization (WHO) is working closely with global experts, governments and partners to expand scientific knowledge on this new virus, to track the spread and virulence of the virus, and to provide advice to countries and individuals on measures to protect health and prevent the spread of this outbreak.
  • To anticipate and prevent the spread of the virus, the Chinese authorities have put strong measures in place including travel prohibition and closure of airports and train stations in 20 cities in China
  • For any travel (outbound/inbound), Chinese immigration and customs has launched health checks at immigration. Travelers who arrive in China (including Chinese and foreigners) are obliged to complete a health declaration form.
  • To prevent infection with Coronavirus, tourist attractions in Beijing and Hong Kong are temporarily closed, international airlines have reduced or stopped flights to and from China.
  • Pacific World is committed to the health and safety of guests and team members at all times so our offices in China and the rest of Asia are operating following the advisories and protocols established by local authorities.
  • We are monitoring the situation closely and will continue to work with local health authorities and suppliers to understand the measures that venues, hotels and other logistic suppliers have put in place for the events happening in the next months.
  •  To ensure we provide proper safety measures for our employees and guests, Pacific World teams in the Asia Pacific Region have been getting regular updates from the local government and the WHO on the Coronavirus. A network of communication across countries / offices and our operations have been set up.
  • In China, we are following specific preventive measures, which include delaying the date of reopening offices in Shanghai and Beijing and urging our employees to work from home and away from any means of transmitting the virus. For any employee who needs to be on-site, we are providing surgical masks, alcohol spray and gloves for protection. Every employee will do a health declaration every day.
  •  In Asia (outside of Mainland China, Macau and Hong Kong), please note that operations are continuing with heightened hygiene and security measures but without any hindrance to daily travel. Incoming and outgoing flights, hotels, venues and Pacific World offices are operating as usual.


We are constantly monitoring the situation to keep you informed of the developments from a local (destination based), Asia Pacific and global perspective.

Please check with the corresponding Pacific World Destination Manager for specific measures taken in their corresponding countries.

Questions, Doubts?

Contact us

For further information please click here. 

NYC Birthday Celebrations

Shackman Associates New York is turning 30 in 2020!

We invite you to join us in celebrating 30 years of partnership and momentous events in our ever-evolving city.

For every ground program or event you book with Shackman Associates New York with a  minimum value of  30,000.00 USD. We will credit you 3% on the total revenue. Rediscover the magic of New York, while exploring the new face of the most exciting city in the World!

Applicable for group travel during July and August 2020 and January, February and March 2021. Site Inspection fees do not apply.

For more information, please CLICK HERE.

NYC Myth Busters

A quick guide to help counter the 5 most common misconceptions about bringing your MICE group to NYC

New York- Statue of Liberty

#1 NYC – It’s Always Too Expensive
New York- Times Square


Low peak months (Jan – Feb, Jul – Aug) are a great way to get low rates from venues and accommodations, especially if a Sunday night is included in the stay.  Q1, specifically January and February, offer some of the best values of the year, like July and August, and Shackman’s relationships with the vendors can work in your favor to reduce F&B minimums during off-season.

New York- Columbus Circle

#2 NYC  – It’s A City Destination


New York City has 14 miles of beaches:   from beauties in the Bronx, to the historical sands of Brooklyn, or even for surfing from Queens’ Rockaway Beach or Long Beach – 30 Minutes to 1hour transfer by coach or even by ferry from lower Manhattan.

For fans of the outdoors, a Glamping (urban camping) option is available.  What better way to experience New York than with the Skyline of Manhattan and Statue of Liberty as a backdrop – New York has more to offer than most think and is always worth a visit.

New York- Skyline

#3 NYC – Been There – Done That!


New York City has 5 Boroughs and most visitors only get to see Manhattan.  However, Brooklyn, Staten Island, Queens and the Bronx are home to almost 80% of New York City residents hence there is so much more to see.  For example, Williamsburg, the hip Brooklyn neighborhood draws the young and fashionable to its cool hotels, chic boutiques, trendy cafes and buzzy restaurants.  Street art brightens residential thoroughfares and repurposed factories, while the Brooklyn waterfront provides stunning views of Manhattan and seasonal venues for outdoor concerts and food markets. Dance clubs, happening bars and music halls liven up the nightlife scene.

New York- Baseball

#4 NYC – Too Much Time in Traffic Getting from Place to Place


New York has 30,000 Restaurants and is a walk-able City.  As your local partner on the ground, Shackman Associates can provide good alternatives in walking distance or within a short transfer from your hotel – minimizing the transfer time.  And, with creative ideas to enhance the ride, Shackman can make a transfer entertaining.

#5 NYC – Not Enough Large Meeting Space


New York’s Javits Center alone is just completing a $1.5 Billion project that provides a 1.2 million-square-foot expansion.  The soon-to-be-completed facility will offer 27 new loading docks, a green roof terrace and pavilion, 45,000 square feet of new meeting room space, and a 55,000-square-foot ballroom – the largest of its kind in New York.

For more information, please CLICK HERE.

Direct Flights to Santorini

Qatar Airways Announces New Seasonal Flights to Santorini

Qatar Airways, the top leading airline of the world, announced their new direct flights from Doha to Santorini Island as of May 2020. The airline will be the first Gulf carrier to commence direct flights to Santorini. Qatar Airways now flies direct to the following destinations in Greece:




And the upcoming… Santorini!

The seasonal flights to Santorini island will be operated by an Airbus A320, featuring 12 seats in Business Class and 132 in Economy Class, therefore offering more options and flexibility when planning business or leisure trips.

For Further Information, please CLICK HERE

Jordan- cocktail reception at an anciant nabatean temple

Jump Into Jordan



For Further Information, please CLICK HERE

DMS Connect reigns with 20 years of Global Connections

DMS Connect reigns with 20 years of Global Connections

The highly regarded DMS Connect, formed and founded by DMS Destination Marketing Services will celebrate its 20th successive year of this event in February 2020, consistently providing an educational platform for the outbound travel sector on what’s new and trending in the global events arena.

Steadfast, engaging and progressive, the shows held in Auckland, Melbourne and Sydney are earmarked by its loyal attendees as ‘must attend’. The roadshow maintains success through providing both exhibitors and attendees what they want; an informal but informative day of networking and destination presentations. With a choice of either free-flow format or requested scheduled appointments, all attendees’ requirements are easily catered for.

DMS Connect 2020 will again deliver a dynamic line up of destination management companies ready to present on market-relevant and appealing content, including; Spain by another konzept, Switzerland via DestinAlp, Russia by Travel Russia, Southern and East Africa by Dragonfly Africa and Hosts Global sharing insights on Canada and the USA, to name a few.

The annual showcase continues to take a collaborative approach to destination marketing, also connecting attendees with trusted airline, tourism marketing and accommodation exhibitors. Abu Dhabi Convention & Exhibition Bureau, Visit Monaco and Los Angeles Tourism & Convention Board are some of who will join DMS’ ground operators, providing a strong platform of reliable suppliers specialising in both MICE and high-end leisure program design. Full exhibitor lists:

The market’s innovators providing over 27 years of DMC representation and destination consulting are proud to bring their network to you in February 2020:

Monday 24: Auckland (The Maritime Room)
Tuesday 25: Melbourne (Aerial)
Thursday 27: Sydney (Sydney Opera House)


Email: Thea Mendes –

Phone: +61 2 9368 1811.

An Unplanned Journey

A story from Rupert Jeffries – Executive Chairman of Dragonfly Africa & Green Route Africa.

I am often asked how Dragonfly Africa came about, and why it is so named. I was fortunate to have been bought up in Chelsea, London in the wonderful sixties era. In those days there were frequent sightings of the likes of the Beatles, the Rolling Stones and Jimmy Hendrix walking around Kings Road or eating in the local restaurants there. In 1976 I was working for a large advertising agency, Leo Burnett. I did a six-month probation period in the mail room delivering mail throughout the building. I was then, after some years, offered the opportunity of a transfer to their Johannesburg office. This I readily accepted, and so began a new life in Africa.

In 1979 my wife and I took a weekend break to a small hotel quite near to the Kruger National Park. The hotel was called Cybele Forest Lodge. It was the closest thing to an English Country Hotel that I had seen in South Africa. Within a matter of months, we had taken out a lease. And subsequently we bought the property, which was 120 hectares (300 acres) in extent in the middle of a forest, with a river and waterfall. There was a lot of work to do, and renovations and improvements to the product offering were ongoing for over 30 years. In 1983, Cybele Forest Lodge and Health Spa became the very first hotel in South Africa to be invited into the Parisbased Relais & Châteaux Hotel chain. As if I didn’t have enough to keep me busy at the lodge, I realised that we were located in one of the most beautiful and unspoiled parts of the country. And so, in 1982, Dragonfly Helicopter Adventures was created.

We worked out a stunning aerial routing that would culminate in a luxury champagne picnic on top of a mountain overlooking the Kruger National Park. The trip was named Mountain Magic. We would send a chef on the flight to set up and serve the lunch. And the Dragonfly name evolved from the similarity between a helicopter rotor blade and a Dragonfly. We hosted many well-known personalities at the lodge over the years, including Tina Turner, Priscilla Presley and John Cleese. And at about this time, I realised that while we had a quality hotel product that people really enjoyed, the real big draw of Africa is going on a safari and seeing the animals. So I began putting together packages with one of the nearby lodges within the Kruger Park area, Londolozi Game Reserve, and offered travel itineraries featuring the two products.


The market really took to these combinations – which I had actually mapped out late at night at Cybele – and before long we had opened up an office
in the nearby local town of White River. From these early packages, our travel business began to expand. People were asking us for other destinations. Cape Town, Victoria Falls and so on. And, without really intending to pursue this rather unknown territory, Dragonfly Travel was born, specialising in tailor-made travel itineraries. The business grew and a Johannesburg office was opened. In 1994, Nelson Mandela was elected as South Africa’s President. Dragonfly managed to secure the contract for all of the transport for Heads of State, VIP’s and other visiting dignitaries for the Inauguration Ceremony in Pretoria. Two days prior to the Inauguration, I had the first taste of a need for contingency plans, or rain plans as they are called in the incentive industry. Our very new and modern office block in Illovo, Johannesburg, caught fire and was seriously damaged. At around this time, we realised that corporate incentive reward travel would now begin to consider South Africa, whose previous apartheid policies made it a no-go area for many people. Incentive travel is the concept of recognising and rewarding staff who have achieved exceptional goals – usually sales based. If they can achieve certain targets that are pre-set, both they and their partner will be taken to a fabulous destination with their colleagues and company management, and will be shown a great deal of respect and reward for the efforts and sacrifice they had made in the previous financial year. These incentive trips can comprise 10 people or over 1 000 people, depending on the scale of the incentive program.

East Africa

This year we operated a three-week back-to-back group of 2 800 at Sun City, with a full buyout of all the hotels on site. Our first true incentive program was a USA-based company, and was 120 people at the Mount Nelson Hotel in Cape Town. It was, as was often the case, a competitive bid with another destination management company based in South Africa. We had previously been used to making travel arrangements for two people. Or at most, a family. To my astonishment and, indeed extreme shock, we were awarded the business. And the program went on to win a SITE Crystal Award. And we grew and learnt from there. I believe the success of the group, which includes Green Route Africa based in Cape Town, is a combination of factors. Primarily it is as a result of our loyal staff who work tirelessly to plan and create fabulous and innovative ideas. Other important contributors are as follows: Attention to detail, vigorous maintenance of sales and marketing activities around the world, the presence of dynamic representative offices in the countries where we operate, investment in our staff and their futures, respect earned from the clients we have worked for. And respect given to all whom we deal with at any level. And very importantly the exceptional relationships that we have with all of our suppliers. While we have become the foremost Destination Management Company in South Africa our philosophies have not really changed since the very early days. We have just over 70 staff, and some 26 who have been with us for over 5 years. There are now 7 shareholders in Dragonfly Africa and Green Route Africa.

The last few years have been spent structuring a management buyout. A most complicated process, but a very rewarding one. When I step down as executive chairman, and majority shareholder of the group in the years ahead, six of my co-directors who have been with the company for many years, will become the owners of the group. And with no external debt or liabilities towards any third party. To me that will be a very satisfying conclusion. The very people who helped me build the group will become the owners and guardians of the group. They are a strong and varied team of professionals. We have Mike Waller, our CEO, who holds the reins and has been with us for over 20 years. He was previously the general manager at our lodge in White River. And then we have Barry Schreiber, our CFO, also with us for over 20 years. In fact, he’s been with us since the very early days at Dragonfly and keeps our finances in extremely good order. Then we have Yolanda Woeke, our vice-president of sales & marketing. She spends a lot of her time travelling the globe, building wonderful relationships with our clients, old and new. Kerry Roos, director incentives and travel, has been running our vibrant Green Route office in Cape Town for many years.

Clinton Els has successfully worked his way up through the ranks and oversees our incentives and travel operations at Dragonfly. Johan van Wijk, director group finance, brings a contemporary viewpoint to our accounting procedures, and is great at interpreting our monthly results and the trends moving forward. It’s been an interesting journey.



For more information of Dragonfly Africa, CLICK HERE

Athenian Bar Hopping

Athenian Bar Hopping 


Undeniably, Greeks and nightlife are a natural match, like gin and tonic and if you’re looking for unique experiences, fun and quirky things to do in Athens on a late night out this season, we will start with the city’s creme de la crème.

Our first stop is Odori Vermuteria di Atene, the Athens’ first bar specialized in vermouth. It is in perfect sync with the current trend for low ABV drinks and the resurgence of the aperitif culture. Here, you will find Mr. Manolis Lykiardopoulos, the creative mixologist that ranked 5th in the World Class Bartender of the Year competition, who considers vermouth as the top choice for a cocktail base. Feel free to enjoy vermouth in 30 different versions, just like locals do!

Afterwards, in a  5 minutes on foot distance we arrive in “The Clumsies”, an all-day cocktail bar, recently awarded as 6th of the 50 Top Bars worldwide!   Don’t let the name fool you, there is nothing clumsy about the quality of cocktails, food or service offered at this slick Athens hip-spot.

Lastly, we walk up to “Noel” captivated by those fairy tale vibes. The first floor can host 50 seated or up to 100 standing people for your private dinner. We can maximize your pleasure by arranging Mr. Aris Chantziantoniou, the internationally famous bartender specialized in Molecular Mixology. His rich experience in the science of taking liquid cocktails and turning them into edible solid forms or alternative ways, will elevate your event and broaden your culinary horizon.


For further information, please CLICK HERE. 



Visa On Arrival In Myanmar

Italian, Spanish, Australian, Swiss, German and Russian Tourists Holding Ordinary Passports are Permitted to Obtain a VISA on Arrival.

Myanmar- Fishing


The Ministry of Labour, Immigration and Population of the Republic of the Union of Myanmar has announced that the ordinary passport holders from the following countries are eligible to apply for the Visa on Arrival (Tourist) in Myanmar starting from 1st October 2019 for one year probation period:

  • Australia
  • Germany
  • Italy
  • Russia
  • Spain
  • Switzerland

The terms and conditions of the Visa on Arrival are as follows

  • Holders of the ordinary passports from the above-mentioned countries who travel by the flight can apply for the Visa on Arrival (Tourist) at the Yangon International Airport, Mandalay International Airport and Nay Pyi Taw International Airport.
  • Fee for Visa on Arrival (Tourist) is US$ 50 and the duration of stay (in Myanmar) is 30 days.
  • The Visa on Arrival (Tourist) will be grated for the tourism purpose only.
  • Extension of stays will not be granted.
  • Applicant shall abide by the existing laws and rules and regulations of the Republic of the Union of Myanmar.
  • Applicant can travel any places except the restricted area for the security reason.
  • Concerned Security and Immigration authorities can deny the applicant’s entry into Myanmar.
  • Applicant must depart from any International entry/ exist point of Myanmar.


Chinese Tourists Holding Ordinary Passports are permitted to obtain a Visa On Arrival


  1. Chinese tourists with ordinary passports will be granted a visa on arrival at Yangon International Airport, Mandalay International Airport and Nay Pyi Taw International Airport for one year, effective from 1st October 2018 to 30th September 2019.
  2. Each person will be charged USD 50 and is allowed to stay for a maximum of 30 days.
  3. Tourist Visa will be granted to tourists who are in Myanmar for the sole purpose of visiting.
  4. Tourists are not allowed to extend their visa.
  5. Chinese tourists with ordinary passports (including Hong Kong and Macao) –
  • Must abide by the existing law and procedures of Myanmar.
  • Are free to visit all permitted areas, except restricted areas.
  • Can face entry permit rejection if their visitation is not allowed by immigration,not restricted areas and other related ministries.
  • Are allowed departure from any international gateways.

Myanmar- Selection photos of Novotel


For more information, please CLICK HERE.